FAQ

Frequently Asked Questions

How do we integrate with the EGASS software platforms?

A powerful identification technology solution enables the EGASS platform to track and report all your affiliate partners referral activity. A fully automated data connection between our systems imports the required data daily or at a frequency suitable for your operation. Integrate via RAPI for the most reliable and robust form of integration between our platforms and your back office we make it easy to realize a remote programming application interface built to our specifications. Our systems support a variety of different RAPI types including XML/RPC, SOAP and WSDL as well a choice of Array or CSV data return and multiple transfer protocols such as FTP, SFTP and HTTP. We provide detailed API specifications, data format and structure guide to enable easy integration. Our technical team are on hand to assist at all times.


What gaming industries does your platform cater for?

Our affiliate partner management software platforms cater for the online gaming industry including casino, sports betting, bingo, skill games and more with the corresponding system terminology, commission models and reporting filters.


Does your platforms cater for multiple brands and products?

Yes, our platforms can work as a single, multi, standalone, grouped and network brand and products. For operators using multiple product suppliers our platforms enable the effective management, optimization and control of their entire product wide performance marketing business from one central platform.


Can we migrate our existing affiliate database into your platforms?

Yes, migrating your existing affiliate database to the EGASS platform is realised by our database specialist team. If you are migrating from a competitor's product or service we can ensure that any existing tracking links from your old platform are automatically tracked in your new platform for your existing partners.


What are your delivery timescales?

The average delivery is within 4 weeks.


Can we customise the look of the platform to suit the theme and brand of our business?

Yes our platforms can be customised with your logo and colour scheme across the reposonsive user interface.


What languages are delivered with your platforms?

Both partner front-end and the administration back-office can be operated in any language. As standard we deliver the platform with English, Czech, German, Spanish, French, Croatian, Hungarian, Italian, Japanese, Polish, Russian, Arabic, Chinese and Simplified Chinese, Suomi, Indonesian, Korean, Malay, Thai and Vietnamese languages. We can add any additional languages on request.


Does your platform support multi-tiered sub-affiliate referrals?

Yes. Our platform supports up-to 5 levels of sub-affiliate referrals and can be configured to pay on a number of commission models. We can configure your platform to support unlimited levels on request (Enterprise Licence Only).


Which currencies do your platforms support?

You can add unlimited fiat and crypto currencies to your platform enabling affiliates and managers to operate the platform in the currency of their choice.


Which ewallet payment providers do you support?

Our platforms support PayPal, Skrill, Neteller, Crypto, DirectBank and more. We can add any ewallet payment system on request.


How does your platforms process affiliate payments?

A fully integrated automated invoicing and payment processing module allows total flexibility for the administrator to configure thresholds, limits, automatic tax calculation, manual adjustments, integrated payment methods and more. Partners are able to submit automatic payment request invoices, or manual requests using the invoice generator.


Does your platform support role-based access for multiple users?

Yes, the Super Administrator is able to provide unlimited users (Administrators, Supervisors, Managers and Accounts Team Members) with role defined access to the platform. Each user can be allowed individual access to specific sections of the platform for total micromanagement.


What commission models do your platforms support?

Our platforms support, rev-share, CPA in fixed, tiered and time-based scales. In addition, our platforms also allow hybrid combinations of commission models to suit every requirement. Along with the customisation of individual affiliate commissions our platforms also provide the administrators an option to completely allow or disallow commission types from being available to individual affiliates for bespoke management of accounts.


Can commissions be easily customised for each affiliate?

Yes, each affiliate account can be accessed by managers & administrators through a simple account management system allowing full customization of individual affiliate commissions. Using a unique commission adjustment tool, administrators can easily modify accounts.


How many trackers or campaigns can be created for each affiliate?

Our platforms allows each affiliate to create an unlimited number of independently named campaigns, allowing detailed reporting on each campaign.


Does your ad-server support live feed banners and widgets?

Yes, we support live feed ads and widgets via html5 ad-serving solutions.


Does your ad-server support the ability for me to provide exclusive ads and offers for some partners?

Yes. Personal creatives can be uploaded and only available to certain partners with individual landing pages for each ad.


Do you provide RSS stats for external monitoring of performance?

Yes, we support authenticated RSS statistical feeds for daily monitoring, news and RSS creatives enabling operators to create dynamic content for websites.


Does EGASS support offline marketing for coupons, print and commercial advertising tracking?

Using a unique referral code generator our platforms automatically assign offline referral codes to each affiliate to enable all forms of offline advertising to be tracked.


What account approval methods does your platform support?

Three account approval methods are available and can be adjusted easily using a combination of the three:
- automatic e-mail verification
- manual system approval
- manager assignment


How are advertising creatives delivered to partner websites?

Using our own in-house content delivery network (CDN), ad-banners and other creatives are delivered instantly to partner websites, recording the activity and calculating the performance of each individual creative. The advanced features of the Ads Management server allow administrators to update old banners with new and instantly update each partners website with the new creative.


Are there any limitations to the number of partners or campaigns supported?

Every license allows an unlimited number of partner accounts and campaigns to be created.


Is the platform fully scalable or are there limitations for brands, managers, banners or otherwise?

There are no limits to the number of brands, managers, administrators or advertising materials.


What fees are charged for the platform licenses?

Installation & Integration Setup
Monthly License Fee
Data Storage


What conditions are required for Enterprise Standalone licenses?

Enterprise Standalone license clients must utilise an ISO 9001, ISO 27001 and Tier IV certified data/web hosting center.


Are your software platforms mobile device friendly?

Yes, we support a wide variety of mobile devices and allows full reporting functionality for all partners and administrators.


Is deep-linking possible for linking directly into specific pages?

Yes, our platform allows you to configure custom landing pages for any advertising creative media. It will also allow personalized landing pages to be created for individual partners where required. Additional parameters may also be utilized for more complete control and data capabilities.


What data return formats do you platforms support for the RAPI integration?

Our systems support a variety of different RAPI types including XML/RPC, SOAP and WSDL as well a choice of Array or CSV data return and multiple transfer protocols such as FTP, SFTP and HTTP


What should I do if I have a question that isn't answered here?

If you have any questions that are not answered here or in any other pages, please contact us